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General Support

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  • My device is saying my wireless connection isnt secure.
  • I lost my welcome packet. Where else can I find my WiFi password?
  • My password doesn't work and my network says Huawei now
  • What speed does my service come with?
  • How do I change the network name (SSID) and password (WiFi key)?
  • I am getting errors online saying "This website is unsecure..."
  • My Internet speeds are slow.
  • I am not able to connect to the internet.
  • I cannot connect to my Global Telecom MiFi on my computer
  • My Global Telecom MiFi Hotspot keeps turning off
  • I am connected to my Global Telecom MiFi Hotspot, but there is no internet connection
  • My Global Telecom MiFi Hotspot just shows a battery icon filling on the screen
  • The Global Telecom antenna shows all lights, then it restarts and cycles through the lights again
  • The PWR, RUN, and/or SIM lights keep blinking
  • The first RF light keeps blinking on the back of the antenna
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