FAQ
- How will I be notified about my EAN account payments?
- Can I pay with a check instead of my card?
- Recommended WiFi routers
- How does my service I currently have compare to your service?
- Should I use the 2.4Ghz or the 5Ghz Wi-Fi?
- Do I need to drop my return off at a UPS store?
- What can I do if parts of my device are damaged? Can I buy specific parts?
- Do students automatically become EAN customers after they graduate?
- How can I tell if my order went through?
- Can NMU staff/students upgrade their speed?
- Will too many people on the tower affect my internet?
- Help installing my antenna.
- How to Map Out Your Location
- How Do I Reset My Password?
- I want to give you my new bank card number for automatic withdrawal payments. What is the best way to do this?
- I purchased the internet and LTE indoor and outdoor device, but it never said it was confirmed.
- I entered my payment information in and when I hit submit it brought me back to my order screen.
- How do I update my card information?
- Where can I enroll in the online modules?
- How To Cancel Your Service
- How to Suspend Your Serivce
- What kind of equipment do I need and how much does it cost?
- How am I billed?
- How to Order the Educational Access Network Internet.
- I received a "Failed Transaction" email. Why did I get it and what do I do to fix it?
- How much does the EAN cost?
- Are there boosters or repeaters I can use to increase my signal?
- How do I change my internet package?
- What areas do you cover?
- What online courses or modules are offered with the Community Access?