As the COVID-19 situation continues to be monitored, the Educational Access Network is working towards keeping everyone safe and connected. We have made some changes to our day-to-day procedures in response to some recent updates and recommendations.
To follow the recommendations of Michigan Health Officials, we are currently temporarily closing the building to our EAN office from Public access. While this may cause many hardships for our customers, we are working diligently to offer alternative solutions, such as free shipping to the home and sending electronic return labels for our customer's use. This is a very temporary situation, and we will revisit opening our office at a later date.
Also, to help keep our staff safe and secure, we are limiting the number of staff on hand. We understand call volume and wait times may increase, so we appreciate your understanding and patience in this matter. As we work towards providing service across the Upper Peninsula in this crisis, we will continue to update you with any further changes or information. As always, stay safe and continue learning!